A family has requirements that passenger count alone does not reveal. Children’s ages, a pushchair, requested seating, cases and meal or sleep patterns can affect pickup. Preparation is particularly important after a flight or train.
A private transfer allows those details to be sent before the journey. OR DRIVE must still confirm the equipment, vehicle and arrangement available; no particular request should be treated as accepted without a response.
Children and equipment: describe the whole family
Count every traveller and state children’s ages when equipment is requested. List the pushchair, cases, bags and necessary objects. If a grandparent or relative joins the party, include them in the initial request.
Children occupy a passenger place and their equipment occupies load space. State mobility or health requirements relevant to transport without sharing unnecessary information. One person should centralise the booking and send confirmation to the other adults.
Pushchairs and suitcases: confirm the configuration
A saloon may suit a small family travelling lightly; a van or higher capacity may better suit some parties and pushchairs. The decision depends on the inventory and confirmed vehicle, not a generic photograph.
- Number of adults and ages of children
- Requested equipment for children
- Pushchair and other folding items
- Inventory of every suitcase and bag
- Flight, train and complete address
- Phone of an adult who is present
Meet the chauffeur after a train or flight
Supply the useful entrance for the residence, hotel or holiday property. For airport pickup, provide the flight and follow the meeting point. At a station, ensure an adult can keep the passenger phone accessible.
Allow for leaving a train or aircraft and gathering belongings. A family may prefer a more comfortable margin before a flight. Timing must also reflect the address, property access and any intermediate stop.
Prepare a bag you can reach during the journey
Keep documents and essential small items in an accessible bag. Gather the family before departure time and check the pushchair during loading. If another child or bag is added, tell OR DRIVE beforehand.
Frequently asked questions
Can equipment for a child be requested?
State the age and precise need so OR DRIVE can confirm what is available.
Must a pushchair be declared?
Yes, with its approximate folded format, because it forms part of the load.
Which vehicle suits a family?
It depends on travellers and luggage. A category should be confirmed after the inventory.
Can airport pickup be booked?
Yes. Add the flight, children, equipment and a phone reachable after landing.
Plan your next journey with OR DRIVE
Share your pickup point, destination, schedule, passenger count and luggage requirements to receive a suitable response.